Shipping Policy
We aim to deliver all personalized storybooks safely and on time across India.
Shipping Time
Production Time: 2–4 business days
Delivery Time:
Metro cities: 3–6 days
Other cities: 5–9 days
Remote areas: 7–12 days
Delivery time may vary based on location and courier availability.
Shipping Charges
Shipping fees will be shown at checkout.
We may offer free shipping on promotions.
Order Tracking
Once shipped, you will receive:
A tracking link
Courier partner details
Estimated delivery time
Address Accuracy
Customers must provide correct and complete addresses.
We are not responsible for delays due to incorrect information.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect:
Email us within 48 hours
Attach photos/videos of the issue
We will replace the product or provide a refund if eligible
Email: teamstoryphy@gmail.com
International Shipping
Currently, we ship only within India.
International shipping will be added soon.
Last Updated: 3-Dec-2025
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